Resources - NGDATA | Thought Leadership (16)

Thought Leadership

An NGDATA Guide: 5 Keys to Humanizing the Digital Customer Experience

Product-centric companies have long looked for customer relationships where every interaction resulted in an immediate sale. That was their ideal –...

Jenn Day Jun 19, 2017

Thought Leadership

An NGDATA Ebook: Become Truly Customer-Centric – 6 Key Considerations Your Financial Institution Needs to Get Onboard

Imagine a world where financial institutions could identify opportunities and concerns associated with each of their customers before they happen –...

Jenn Day Jun 6, 2017

Thought Leadership

NGDATA is Building an Ecosystem to Help Companies Develop, Deploy and Execute Data-Driven Strategies

Data today in businesses is exalted. Every sector today is not just diving into the pool of perennial growing data but wants to make the best out of...

Jenn Day Jun 2, 2017

Thought Leadership

An NGDATA Webinar: Humanizing the Digital Customer Experience – May 18

Your success in the Age of the Customer hinges on a major mind shift in your marketing. You must move beyond a product-centric approach to a...

Jenn Day May 3, 2017

Thought Leadership

An NGDATA Guide: 5 Tips on How to Make Personalized Video a Powerful Sales Driver

It’s a misnomer that personalized video can only be used for loyalty, customer service and retention purposes because the customer relationship has...

Jenn Day May 2, 2017

Thought Leadership

Forrester Report: Digital Intelligence Technology Providers You Should Care About

Digital intelligence practitioners use data and analytics to delight customers with optimal experiences wherever they digitally interact with their...

Jenn Day Apr 19, 2017

Thought Leadership

An NGDATA White Paper: The Segment of One

In order to engage at the individual-level, marketers need to have the ability to analyze and determine actions based on all of the data available on...

Jenn Day Apr 6, 2017

Thought Leadership

An NGDATA Guide: 9 Tips to Achieve Customer Centricity

Customer centricity is not a new concept. It first appeared over 20 years ago with the advent of customer relationship management. Today, it’s back...

Jenn Day Mar 8, 2017

Thought Leadership

Webinar Replay: Stop Talking Customer-Centric, Start Being Customer-Centric

Customer centricity is not just a matter of making vague commitments to “put the customer first.” It’s about literally building your customer...

Jenn Day Feb 21, 2017

Thought Leadership

Are You Delivering Customer Interactions That Exceed Customer Expectations?

NGDATA’s CEO, Luc Burgelman, talks about delivering interactions that exceed customer expectations. The idea of the customer experience is always...

Jenn Day Feb 16, 2017

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COMPANY NEWS

An NGDATA Guide: 5 Keys to Humanizing the Digital Customer Experience

An NGDATA Ebook: Become Truly Customer-Centric – 6 Key Considerations Your Financial Institution Needs to Get Onboard

NGDATA is Building an Ecosystem to Help Companies Develop, Deploy and Execute Data-Driven Strategies

An NGDATA Webinar: Humanizing the Digital Customer Experience – May 18

An NGDATA Guide: 5 Tips on How to Make Personalized Video a Powerful Sales Driver

Forrester Report: Digital Intelligence Technology Providers You Should Care About

An NGDATA White Paper: The Segment of One

An NGDATA Guide: 9 Tips to Achieve Customer Centricity

Webinar Replay: Stop Talking Customer-Centric, Start Being Customer-Centric

Are You Delivering Customer Interactions That Exceed Customer Expectations?

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