Resources - NGDATA | Thought Leadership (17)

Thought Leadership

Upcoming Webinar: Stop Talking Customer-Centric, Start Being Customer-Centric

Customer centricity is not just a matter of making vague commitments to “put the customer first.” It’s about literally building your customer...

Jenn Day Jan 24, 2017

Thought Leadership

An NGDATA Guide: Five Keys to Building Superior Customer Relationships Through Next Best Offer Marketing

To implement next best offer marketing, you need to adjust the way you think about marketing, while at the same time, have the right technology in...

Jenn Day Jan 11, 2017

Thought Leadership

The Promise of Customer-Centricity

Imagine a world where businesses could identify opportunities and concerns associated with each of their customers before they happen—and then take...

Jenn Day Dec 27, 2016

Thought Leadership

“Personal” Drives Customer Experiences and the Clock Is Ticking…

NGDATA’s CEO, Luc Burgelman, talks about the personalized customer experience. The challenge of changing the way businesses interact with a...

Jenn Day Dec 21, 2016

Thought Leadership

Data-Rich Companies and Data Governance

By: Cindy Vandecasteele, VP of Product Strategy Data-driven customer-centricity is crucial for long term, sustainable growth of any data-rich company...

Jenn Day Dec 7, 2016

Thought Leadership

An NGDATA Ebook: Bringing Your Data Together

If your bank wants to stay ahead of its fintech competitors, you must start to put the customer at the center of the operations – now. To accomplish...

Jenn Day Dec 6, 2016

Thought Leadership

Why Chatbots are Failing Marketers by Not Getting Personal

NGDATA’s CEO, Luc Burgelman, talks about why chatbots are failing marketers by not getting personal. Successful customer experience requires the...

Jenn Day Dec 5, 2016

Thought Leadership

Will Machines Replace the Data Scientist?

Data scientists look for the proverbial “needle in the haystack,” with the haystack, in this case, being the mass of data collected by a company....

Jenn Day Oct 25, 2016

Thought Leadership

An NGDATA Report: Effective Customer Acquisition in the Digital Era

Digital has changed the game as we know it. Not only has it changed how companies connect with customers and the channels with which they interact...

Jenn Day Sep 27, 2016

Thought Leadership

Taking Business Analytics Technology Solutions to the Next Level

Business analytics is a must for modern enterprises. Not only is the amount of data being analyzed growing exponentially, but enterprises which have...

Jenn Day Sep 19, 2016

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ACTIONABLE INSIGHTS TO HELP YOU TURN CUSTOMER DATA INTO REVENUE

COMPANY NEWS

Upcoming Webinar: Stop Talking Customer-Centric, Start Being Customer-Centric

An NGDATA Guide: Five Keys to Building Superior Customer Relationships Through Next Best Offer Marketing

The Promise of Customer-Centricity

“Personal” Drives Customer Experiences and the Clock Is Ticking…

Data-Rich Companies and Data Governance

An NGDATA Ebook: Bringing Your Data Together

Why Chatbots are Failing Marketers by Not Getting Personal

Will Machines Replace the Data Scientist?

An NGDATA Report: Effective Customer Acquisition in the Digital Era

Taking Business Analytics Technology Solutions to the Next Level

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