First-party data & CDPs: A recipe for first-class customer experiences
Transforming first-party data into meaningful experiences with customer data software The value of first-party data is the topic on every marketer’s...
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Transforming first-party data into meaningful experiences with customer data software The value of first-party data is the topic on every marketer’s...
Fewer Mortar and Bricks, More Digital Clicks It’s an understatement to say it’s time for banks to digitize. Digital banking channels are preferred to...
How to achieve true personalization with mature customer data Personalization. We may hear the term a lot in discussions surrounding customer...
How to lay the foundations for effective real-time engagement Engaging customers with hyper-targeted interactions in real time is not a new priority...
How to create dialogs that customers want to be part of Using big data to provide customers with the interactions they want and need is the future of...
Making customers feel seen and heard at every stage of their journey can reap huge rewards for businesses, so engaging customers with relevant...
Why it’s time to overcome cross-sector challenges with specific use cases A Changing Digital Landscape With 60% of customers expecting better digital...
The customer data platform (CDP) space is pretty crowded with many acquisitions and vendors entering the market over the last few years. There are a...
Why it’s time to prioritize first-party data and how businesses can prepare An Age of Data Appreciation Conversations around data privacy have been...
The theme of this year’s world telecommunications day was Accelerating Digital Transformation in Challenging Times, which seems to resonate with the...