An NGDATA Guide: How Financial Institutions Can Signal and Address Customer Churn Before It Happens
Customer churn has become one of the top issues for most financial institutions. It costs significantly more to acquire new customers than retain...
Your company has plenty of data, and you probably have no shortage of pretty graphs depicting insights. And your marketing department probably has the execution tools that you need to connect with your customers. However, there is a missing piece – the true, updated, consistent, ongoing understanding of each and every customer. You need to... Read more »
Customer churn has become one of the top issues for most financial institutions. It costs significantly more to acquire new customers than retain...
Micro-targeting is only possible when you can gain an understanding of your customers across a broad range of behaviors, preferences and context. To...
A Definition of Customer Churn Customer churn occurs when customers or subscribers stop doing business with a company or service. Also known as...