As you may have seen, NGDATA announced the results of a recent survey that examined consumer views on their loyalty, channels with which they interact with their banks, and assessments on their banks’ level of customer understanding. Check out the following infographic that captures the findings, and to read the full Consumer Baking Survey research... Read more »
As you may have seen, NGDATA announced the results of a recent survey that examined consumer views on their loyalty, channels with which they interact with their banks, and assessments on their banks’ level of customer understanding. Check out the following infographic that captures the findings, and to read the full Consumer Baking Survey research report, please click here.
Consumers have increasingly high expectations and demand exceptional customer service in exchange for their loyalty, according to the latest consumer...
Consumers have increasingly high expectations and demand exceptional customer service in exchange for their loyalty, according to the latest consumer...
Consumer habits change over time and the way banks engage with their customers evolves. Mainly because of increasing pressure. On the one hand due to...
NGDATA is a global digital experience company that partners with businesses to harness the power of data to drive customer-centricity
