Resources - NGDATA (42)

Thought Leadership

“Personal” Drives Customer Experiences and the Clock Is Ticking…

NGDATA’s CEO, Luc Burgelman, talks about the personalized customer experience. The challenge of changing the way businesses interact with a...

Jenn Day Dec 21, 2016

Tips & Tricks

The Best Inbound Marketing Tactics for ROI: 54 Experts Share Their Top Revenue-Producing Strategies

Most companies are using inbound marketing tactics to generate and nurture leads, convert prospects, and more. From blogging to email marketing,...

Jenn Day Dec 19, 2016

Company News

Increased Customer Base Fuels NGDATA’s Record Growth, Driving Expanded Leadership Team and Global Presence

NGDATA today announced the company’s impressive momentum, as it experienced 75% year-over-year growth in FY 2016. Leading companies in the financial...

Jenn Day Dec 15, 2016

Tips & Tricks

CX Strategies: 48 Experts Reveal the Single Most Effective Way Companies Can Improve the Customer Experience

Consumers interact with brands across a multitude of touch points through the buyer’s journey. Every interaction makes an impact on your prospects...

Jenn Day Dec 14, 2016

Tips & Tricks

Customer Data Solutions: The Gateway to an Improved Customer Experience

As customers interact with companies in multiple ways and via multiple devices, your organization must have the ability to capture all of its data to...

Jenn Day Dec 12, 2016

Thought Leadership

Data-Rich Companies and Data Governance

By: Cindy Vandecasteele, VP of Product Strategy Data-driven customer-centricity is crucial for long term, sustainable growth of any data-rich company...

Jenn Day Dec 7, 2016

Thought Leadership

An NGDATA Ebook: Bringing Your Data Together

If your bank wants to stay ahead of its fintech competitors, you must start to put the customer at the center of the operations – now. To accomplish...

Jenn Day Dec 6, 2016

Thought Leadership

Why Chatbots are Failing Marketers by Not Getting Personal

NGDATA’s CEO, Luc Burgelman, talks about why chatbots are failing marketers by not getting personal. Successful customer experience requires the...

Jenn Day Dec 5, 2016

Uncategorized

Belfius Bank Recognized for Optimizing Customer Interactions with NGDATA’s Lily Enterprise

Belfius Bank, an NGDATA client, is the 2016 Ventana Business Technology Leadership Award winner for its implementation of NGDATA’s customer...

Jenn Day Nov 30, 2016

Tips & Tricks

Gaining Insights from Real-Time Customer Behavior Analytics

Customer behavior analytics form the basis of clear customer knowledge. Organizations that have insight into which customers bought what, when and...

Jenn Day Nov 28, 2016

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ACTIONABLE INSIGHTS TO HELP YOU TURN CUSTOMER DATA INTO REVENUE

COMPANY NEWS

“Personal” Drives Customer Experiences and the Clock Is Ticking…

The Best Inbound Marketing Tactics for ROI: 54 Experts Share Their Top Revenue-Producing Strategies

Increased Customer Base Fuels NGDATA’s Record Growth, Driving Expanded Leadership Team and Global Presence

CX Strategies: 48 Experts Reveal the Single Most Effective Way Companies Can Improve the Customer Experience

Customer Data Solutions: The Gateway to an Improved Customer Experience

Data-Rich Companies and Data Governance

An NGDATA Ebook: Bringing Your Data Together

Why Chatbots are Failing Marketers by Not Getting Personal

Belfius Bank Recognized for Optimizing Customer Interactions with NGDATA’s Lily Enterprise

Gaining Insights from Real-Time Customer Behavior Analytics

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