Cracking the Customer Code: Marrying Emotion and Tech to Maximize ROI
The importance of integrating emotion and technology in banking marketing to enhance ROI. Banks should focus on customers’ financial wellbeing, which...
In response to shrinking marketing budgets in the financial services sector, CMOs are reallocating resources towards digital channels, particularly social media ads and SEO, while reducing emphasis on email marketing. The need for transparency with price-sensitive customers is emphasized, as is the importance of demonstrating marketing's value to prevent further budget cuts. Financial services CMOs are encouraged to develop digital skills within their teams and focus on measurable goals aligned with business objectives.
The importance of integrating emotion and technology in banking marketing to enhance ROI. Banks should focus on customers’ financial wellbeing, which...
Digital marketing maturity in the banking industry continues to lag due to regulatory compliance, legacy technology, and a lack of expertise. Banks...
Despite the rise of digital marketing, financial services emails still enjoy high open and click-through rates. Financial marketers must focus on...