Water Cooler Talk

Hoodies and Suits: Can Banks and Fintechs Learn to Speak the Same Language?

The relationship between banks and fintech companies can be challenging due to their differing worldviews and cultures. This can lead to miscommunications and mismatched expectations. Partnership mismatches commonly arise from differing perceptions of capabilities, regulatory risks, and compliance practices.


Read the Financial Brand article here.

Here is a brief summary:

  • Banking and fintech represent different worldviews and cultures.
  • Fintechs tend to be more decisive and agile, while banks focus on managing risk and achieving low failure rates.
  • Miscommunications and mismatched expectations often occur between fintechs and banks.
  • Common partnership mismatches include differing perceptions of each other’s capabilities, regulatory risks, and compliance practices.
  • Fintechs seek access to the banking system, while banks are concerned about their regulatory responsibilities when partnering with fintechs.
  • Fintechs may face challenges in onboarding with established partner banks due to lengthy processes.
  • Fintechs and banks may have differing views on risk and compliance management.

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