5 Keys to Humanizing the Digital Customer Experience
In CustomerThink, NGDATA’s CEO, Luc Burgelman, talks about the five keys to humanizing the digital customer experience. The internet and social media...
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In CustomerThink, NGDATA’s CEO, Luc Burgelman, talks about the five keys to humanizing the digital customer experience. The internet and social media...
On May 25, 2018, the most comprehensive modification to data protection in over two decades becomes effective: the European General Data Protection...
Google micro-moments have been around for a few years now, but they’re still proving mysterious enigmas to many marketers. We’ve put together this...
Today’s consumers have more choices on more channels than ever before. As a result, their expectations for brands have exponentially increased. While...
In Part 3 of our blog series on GDPR, we talked about what marketers can start doing today to get your company ready for the upcoming GDPR deadline...
In Part 2 of our blog series on GDPR, we talked about why marketers need to care about GDPR because it affects the entire customer experience. There...
NGDATA announced our continued momentum, on track for 84% year-over-year growth in FY 2017. Our next generation customer data platform, Lily™, helps...
Business intelligence (BI) isn’t a new concept, but it’s recently been affected due to the proliferation of big data, the development of...
A CMO’s success often hinges on the success of the brand to drive business and grow revenue. Because of this, the CMO is in a unique position to...
NGDATA’s CEO, Luc Burgelman, talks about the need for banks to make their customer experience a priority. In a typical day, consumers use and rely on...