Resources - NGDATA

Tips & Tricks

Personalized Video is a Powerful Sales Driver

It’s a misnomer that personalized video can only be used for loyalty, customer service and retention purposes because the customer relationship has...

Jenn Day Feb 15, 2017

Thought Leadership

Upcoming Webinar: Stop Talking Customer-Centric, Start Being Customer-Centric

Customer centricity is not just a matter of making vague commitments to “put the customer first.” It’s about literally building your customer...

Jenn Day Jan 24, 2017

Thought Leadership

An NGDATA Guide: Five Keys to Building Superior Customer Relationships Through Next Best Offer Marketing

To implement next best offer marketing, you need to adjust the way you think about marketing, while at the same time, have the right technology in...

Jenn Day Jan 11, 2017

Thought Leadership

“Personal” Drives Customer Experiences and the Clock Is Ticking…

NGDATA’s CEO, Luc Burgelman, talks about the personalized customer experience. The challenge of changing the way businesses interact with a...

Jenn Day Dec 21, 2016

Company News

Increased Customer Base Fuels NGDATA’s Record Growth, Driving Expanded Leadership Team and Global Presence

NGDATA today announced the company’s impressive momentum, as it experienced 75% year-over-year growth in FY 2016. Leading companies in the financial...

Jenn Day Dec 15, 2016

Tips & Tricks

Customer Data Solutions: The Gateway to an Improved Customer Experience

As customers interact with companies in multiple ways and via multiple devices, your organization must have the ability to capture all of its data to...

Jenn Day Dec 12, 2016

Thought Leadership

Data-Rich Companies and Data Governance

By: Cindy Vandecasteele, VP of Product Strategy Data-driven customer-centricity is crucial for long term, sustainable growth of any data-rich company...

Jenn Day Dec 7, 2016

Thought Leadership

An NGDATA Ebook: Bringing Your Data Together

If your bank wants to stay ahead of its fintech competitors, you must start to put the customer at the center of the operations – now. To accomplish...

Jenn Day Dec 6, 2016

Thought Leadership

Why Chatbots are Failing Marketers by Not Getting Personal

NGDATA’s CEO, Luc Burgelman, talks about why chatbots are failing marketers by not getting personal. Successful customer experience requires the...

Jenn Day Dec 5, 2016

Uncategorized

Belfius Bank Recognized for Optimizing Customer Interactions with NGDATA’s Lily Enterprise

Belfius Bank, an NGDATA client, is the 2016 Ventana Business Technology Leadership Award winner for its implementation of NGDATA’s customer...

Jenn Day Nov 30, 2016

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ACTIONABLE INSIGHTS TO HELP YOU TURN CUSTOMER DATA INTO REVENUE

COMPANY NEWS

Personalized Video is a Powerful Sales Driver

Upcoming Webinar: Stop Talking Customer-Centric, Start Being Customer-Centric

An NGDATA Guide: Five Keys to Building Superior Customer Relationships Through Next Best Offer Marketing

“Personal” Drives Customer Experiences and the Clock Is Ticking…

Increased Customer Base Fuels NGDATA’s Record Growth, Driving Expanded Leadership Team and Global Presence

Customer Data Solutions: The Gateway to an Improved Customer Experience

Data-Rich Companies and Data Governance

An NGDATA Ebook: Bringing Your Data Together

Why Chatbots are Failing Marketers by Not Getting Personal

Belfius Bank Recognized for Optimizing Customer Interactions with NGDATA’s Lily Enterprise

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