Turning Prospects into Customers, and Customers into Advocates
Good marketers know what their customers want and expect. Besides having a great product or service, you must be able to engage with customers on...
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Good marketers know what their customers want and expect. Besides having a great product or service, you must be able to engage with customers on...
Traditional marketing endeavors involve segmentation – you create marketing programs by segmenting customers collectively, mainly through static...
In CustomerThink, NGDATA’s CEO, Luc Burgelman, talks about the five keys to humanizing the digital customer experience. The internet and social media...
On May 25, 2018, the most comprehensive modification to data protection in over two decades becomes effective: the European General Data Protection...
Google micro-moments have been around for a few years now, but they’re still proving mysterious enigmas to many marketers. We’ve put together this...
Today’s consumers have more choices on more channels than ever before. As a result, their expectations for brands have exponentially increased. While...
In Part 3 of our blog series on GDPR, we talked about what marketers can start doing today to get your company ready for the upcoming GDPR deadline...
In Part 2 of our blog series on GDPR, we talked about why marketers need to care about GDPR because it affects the entire customer experience. There...
In Part 1 of our blog series on GDPR, we talked about what GDPR is, and if your company is positioned to comply with the regulation. Marketers,...
On May 25th 2018, the General Data Protection Regulation (GDPR) will become enforceable. The regulation aims to give control over personal data back...