Is CX Your Top Priority? Banking Consumers Don’t Think So
NGDATA’s CEO, Luc Burgelman, talks about the need for banks to make their customer experience a priority. In a typical day, consumers use and rely on...
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NGDATA’s CEO, Luc Burgelman, talks about the need for banks to make their customer experience a priority. In a typical day, consumers use and rely on...
Personalized marketing, once about broad segmentation and addressing customers or prospects by their first name in an email greeting, has undergone a...
We announced details of our upcoming webinar, “Your Customers, Your Brand: Transforming Brands with Customer-Centric Marketing” in partnership with...
Isn’t an ordinary video good enough? Not in today’s data-driven world in which personalization rules the day and video is the hottest medium across...
New research released today from the International Institute for Analytics (IIA) explores the relationship between data-driven decision making,...
The concept of delivering the right message to the right customer, at the right time, and via the right channel has been around for some time. Next...
More businesses are realizing the value of video marketing for attracting prospects, nurturing leads, and converting leads to customers. But when it...
Most marketers today understand that having a superior customer experience is crucial for their brand’s success and longevity. The promise of...
Inbound marketing is a must for modern enterprises, but a comprehensive inbound marketing strategy has many elements and moving parts. From...
A Definition of Multi-Touch Attribution Model Multi-touch attribution is a marketing tech function of an advanced attribution solution. This model...