Credit unions have invested heavily in digital banking and mobile banking technology, but often fail to meet member expectations. To achieve a seamless, secure, and personalized multichannel member journey, credit unions need to invest in platforms that offer all necessary capabilities, integrate with digital and mobile banking platforms, and aggregate data from all member interaction touchpoints.
Digital marketing maturity in the banking industry continues to lag due to regulatory compliance, legacy technology, and a lack of expertise. Banks...
Credit unions run their business as “not-for-profit” – by the people, for the people – with serving their members as their core value. To accomplish...
Credit unions need to prioritize a digital-first mindset, data-driven decision making, exploring the role of AI, and supporting small businesses and...
NGDATA is a global digital experience company that partners with businesses to harness the power of data to drive customer-centricity
