An NGDATA Guide: How Financial Institutions Can Signal and Address Customer Churn Before It Happens
Customer churn has become one of the top issues for most financial institutions. It costs significantly more to acquire new customers than retain...
We are excited and honored to announce that CRM Magazine has named NGDATA a “Rising Star” in its CRM Market Awards for 2016! “Wouldn’t it be nice to uncover valuable customer data hidden in emails, phone conversations, and text messaging? What about predicting which prospects are most likely to buy, or optimizing customers’ experiences with timely,... Read more »
Customer churn has become one of the top issues for most financial institutions. It costs significantly more to acquire new customers than retain...
A Definition of Customer Churn Customer churn occurs when customers or subscribers stop doing business with a company or service. Also known as...
Imagine a world where financial institutions could identify opportunities and concerns associated with each of their customers before they happen –...