Banks Must Commit to Exceptional, Personal Experiences to Retain Customers
Consumers have increasingly high expectations and demand exceptional customer service in exchange for their loyalty, according to the latest consumer...
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Consumers have increasingly high expectations and demand exceptional customer service in exchange for their loyalty, according to the latest consumer...
In a world where customers are increasingly empowered to select how, when and where to view the content of their choosing, it’s no longer acceptable,...
Thanks to real-time marketing tools that deliver completely accurate customer data and insights, marketers are in a better position today than ever...
NGDATA announced the introduction of Attribution and out-of-the-box Next Best Experience (NBE) solutions to Lily™, the company’s next-generation...
As a marketer, you are able to gain greater results when you work with more detailed and dynamic information on each individual customer, rather than...
People-based is often used in the phrase “people-based marketing.” In that context, it means one to one, personalized marketing. Overall, it means...
For any business that provides a product or service to customers, the act of finding, targeting and obtaining new customers is always going to be...
Luc Burgelman, CEO of NGDATA, talks about putting context into content as the formula for brand loyalty. Consumers today are more conscious about...
For any business that provides a product or service to customers, the act of finding, targeting and obtaining new customers is always going to be...
Customer attention is more fragmented than ever before, with mobile and cross-device traffic growing every day. Because of this, organizations must...