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Today’s Deposit Battles Demand Personalized Marketing Strategies

Banks must focus on building win-win relationships with consumers to excel, especially as traditional deposit-gathering strategies become less effective. Financial institutions should use data to understand and personalize experiences.


Read the original full report from the Financial Brand here.

Here is a brief summary of the article:

  • Banks and credit unions need to use data to segment customers into personas and tailor experiences to each persona.
  • Personalized communication can help reach priority segments and enhance engagement with timely advice.
  • Considering the risks that customers face can also help banks and credit unions protect them and build trust.
  • Starting with one segment and gradually expanding the strategy can help institutions evolve their culture and achieve better results.

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