Remembering The Fundamentals Of Marketing In A Digital Age
Personalized experiences drive sales. The four P's (product, price, place, and promotion) and the three P's (process, physical evidence, and people) are necessary building blocks of marketing that should be adapted to the latest technological innovations. Understanding the customer brief is crucial to avoid misalignment between the campaign created and the customer brief.
Read the original Forbes article here.
Here is a brief summary of the article:
- Personalized experiences drive sales and repeat business.
- The four P’s (product, price, place and promotion) should be the building blocks of marketing.
- The three P’s (process, physical evidence and people) are necessary additions.
- AI and automation have transformed marketing in the past three years.
- Basic marketing principles are adaptable and able to work in synergy with the latest technological innovations.
- Understanding the customer brief is crucial to avoiding misalignment between the campaign created and the customer brief.
- The four P’s are about understanding the wants and needs of customers and how to extract value from that.