Gaining Insights from Real-Time Customer Behavior Analytics
Customer behavior analytics form the basis of clear customer knowledge. Organizations that have insight into which customers bought what, when and...
Ian Matthews looks at the progress of open banking one year on. Whether it’s the War of the Currents or the battle between Betamax and VHS, we all know what happens when two or more players fight it out to have their technology recognised as the global standard: one wins, and the other fades into the... Read more »
Customer behavior analytics form the basis of clear customer knowledge. Organizations that have insight into which customers bought what, when and...
As you may have seen, NGDATA announced the results of a recent survey that examined consumer views on their loyalty, channels with which they...
Customer Churn: A Key Performance Indicator for Banks: “In 2012, 50% of customers, globally, either changed their banks or were planning to change....