Read the original Finanser blog here.
Here is a brief summary of the article:
- Trust is a critical component of any system.
- There are various questions about the banking system that arise from time to time.
- The most important point is to have a system of trust that people believe in.
- We seem to be losing trust in governments and authorities, according to Edelman’s Trust Index.
- Ipsos, on the other hand, finds no evidence of a crisis of trust.
- Trust is a complex concept with different drivers, including core competence, product quality, and responsibility.
- The focus should be on what steps organizations have taken to be trustworthy, not whether consumers trust them.