Water Cooler Talk

Upholding values amid a fast and furious tide of innovation

David Germann and Jon Douglas, two executives at Credit Union of America, discuss their unique career paths and emphasize the significance of upholding values amidst the rapid pace of technological innovation in the financial industry.

Jenn Day
Jan 5, 2024

Read the original full report from Fintech here.

Here is a brief summary of the article:

  • Technology innovation is rapidly changing the financial services industry.
  • Financial institutions that embrace innovation can gain a competitive advantage.
  • However, it is important to balance the pursuit of innovation with the need to uphold ethical values.
  • Financial institutions should develop and implement policies and procedures to ensure that they comply with all applicable laws and regulations.
  • Employees should be trained on the company’s policies and procedures related to technology innovation.
Water Cooler Talk

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