Upcoming Webinar: Stop Talking Customer-Centric, Start Being Customer-Centric - NGDATA

Customer centricity is not just a matter of making vague commitments to “put the customer first.” It’s about literally building your customer relationships, conversations and service around the needs, preferences and actions of your individual customers on an ongoing basis. To do this, you must truly understand each customer at the individual level – and quickly take action on those insights.

Join Cindy Vandecasteele, NGDATA’s VP of Product Strategy, for a discussion on what every business needs to do to fully embrace and achieve customer centricity, and to gain the benefits of greater retention, loyalty and revenues.

Stop Talking Customer-Centric, Start Being Customer-Centric
Thursday, Feb. 16, 2017 @ 2PM ET

Key topics will include:

• The time is now to make the shift from business-to-consumer (B2C) to consumer-to-business (C2B)
• The need to get your entire organization aligned around customer centricity
• The importance of your customer data and how to use it effectively
• How to start to implement a powerful customer experience with right technology