Written by Jenn Day | Aug 1, 2024 9:26:17 PM
Read the Forbes article here.
Here is a brief summary:
- Technological Advancements: Rapid evolution in digital marketing technology, like AI and large language models, has contributed to digital overload.
- Consumer Behavior Shift: Consumers are overwhelmed by digital noise and seek authentic, purposeful interactions.
- Core Principles: Marketing is shifting back to fundamentals—authenticity, transparency, and genuine connections.
- Authenticity: Modern consumers prefer brands that are honest, transparent, and aligned with their values.
- Conversational Marketing: Emphasis on real-time, personalized communication, reminiscent of pre-internet sales tactics, to foster genuine customer relationships.
- Human Touch: Importance of human-based customer interactions over scalable but impersonal AI-driven chatbots.