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Community Banks Voice Frustration with Core Tech Providers - NGDATA

Written by Jenn Day | Feb 20, 2024 8:05:41 PM

Read the original article from PYMNTS here.

Here is a brief summary of the article:

  • Community banks frustrated with lack of competition in corporate bank tech providers market.
  • Fiserv, FIS, and Jack Henry & Associates control majority of core banking services market.
  • Smaller banks claim unfavorable contracts and mediocre digital offerings prevent them from competing with big banks.
  • Fiserv, FIS, and Jack Henry have secured 90% of US banks with less than $1B in revenues.
  • Community banks claim services are too expensive and can be delayed.
  • American Bankers Association invested in Finxact to inject more competition into core provider space.