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Banks Have This Major Edge. Can Credit Unions Catch Up? - NGDATA

Written by Jenn Day | Apr 25, 2024 9:05:29 PM

Read the Financial Brand article here.

Here is a brief summary:

  • Banks offer a wider range of digital banking features than credit unions, particularly in wealth management.
  • Credit unions and banks have similar offerings in accounts, money transfers, and personal finance management, but banks have a slight edge on the web.
  • Credit unions outcompete banks in open banking features, security, cards, and customer support on iOS.
  • Digital wallets and junior accounts are untapped opportunities for credit unions to reach new markets and offer more inclusive financial services.