Read the original article from Financial Brand here.
Here is a brief summary of the article:
- Teaser offers are a popular way for banks to attract new customers and deposits.
- These offers often come with higher interest rates or cash incentives for opening a new account.
- However, there have been concerns about the fairness and consistency of these offers, as well as confusion among customers about the terms and conditions.
- To ensure the success of teaser offers, bank executives should focus on four strategic questions: fairness, ease of execution, value to customers and the bank, and effectiveness at attracting deposits.
- Teaser offers can be valuable to customers and the bank when they provide something extra and help change customer behavior.
- To avoid negative perceptions, banks should ensure that their offers are clear, consistent, and easy to understand for both customers and frontline staff.